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Commercial FAQ
                                            


 


Q.
What is Considered a "Half-Day"?

A.
Up to 4 hours of labor is considered a Half-Day.Top

Q.
What is considered a "Full-Day"?

A. Over 4 hours and up to 8 hours. Top

Q.
What rights do we have with regards to the photos?

A. Customers, who are commissioning the work, are given unlimited use of the images to promote themselves. Third party usage must be negotiated. Top

Q.
What is "Third Party Usage"?
A. Any person or company who did not commission the work. Example: An interior is photographed for the building owner. Rights to the photos are not given to the interior designer, architect, builder or any other persons involved with the building. Only the building owner may use the images to promote the space. Top

Q.
When is payment due?

A. First time customers must pay upon receipt of the images. Customers, in good standing, may take up to 30 days from invoice date to pay. Failure to pay within 30 days will place the customer on C.O.D. for future assignments. Top

Q.
Who owns the actual photos?

A. Bob Oliphant Photography retains ownership of all images created. The customer is granted usage rights. Top

Q.
Can the photographer use images that my company has paid for?
A. The photographer may use the images for self-promotion and as examples of his work. The photographer will not sell rights to anyone else without the written permission of the original client.
Top

Q.
What determines the format used in recording the image?
A. Usually, the final size of the image determines this. A trade show image will require a larger format than an 8"x10" final print. The other factor involved is angle-of-view. Only large format photography offers perspective control. Architecture usually requires a 4x5 camera while a small products usually can be photographed in 35mm, digital or medium format. Top

Q.
How long before we get the images back from the lab?
A. Images that are exposed for inclusion into a printed production are made with transparency (slide) film. Lab time varies between 24 and 48 hours. Color negatives for prints usually require an additional day. (business days only) Top

Q.
What costs are considered expenses?
A. Film processing, Polaroid proof film, special lenses, props, models, backdrops, travel more than 25 miles, overnight accommodations, assistants, rental items, prints, etc. Top

Q.
Why are the Polaroid proofs all in B&W?
A.
We have found that the black and white films can be exposed exactly the same as the "real" film being used. Color proofing films are not as accurate with film speed. Top

Q.
Can we get a CD ROM with our images on it?
A. CDs are available upon request. Prices vary depending upon the amount of images that need to be scanned and recorded. Top

Q.
Are there any discounts for multiple assignments?
A. Clients who book more than 3 days or half-days at the same time are eligible for a 25% discount on the labor rate for the third day. Top

Q.
How do we get images large enough for trade show displays?

Q.
Do you photograph anything other than products and architecture?
A. Public Relations / Event Photography, Babies, pets, weddings, as per description on our web site etc. Top

Q.
When should a digital camera be used for the final image?
A.
If the images is intended only for Internet use or smaller than 5"x7" in a CMYK publication...a digital camera is the best choice. Top

Q.
Do you offer a "Buy-Out" of any images?
A.
Some images are available for buy-out. Please request this information at the time of your initial call. Even though the image has been "bought-out", Bob Oliphant Photography may continue to use it as an example of their work within a portfolio piece. Top


Q.
Are there any fees for cancellations?
A.
Notice of cancellation less than 48 hours will result in a 50% charge for original labor rate plus any costs incurred for materials. Notice of cancellation of less than 24 hours will result in 100% of labor rate and any costs incurred for materials. Top

 

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416.657.2954 

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